Delaware Network Services

The State of Delaware awarded Comtech a contract to build and maintain a state-of–the-art telecommunications network across all Delaware agencies, school districts, municipalities, volunteer fire companies, and political subdivisions. The contract scope includes:

  • Network Design and Planning: Provide IT Strategy and planning for all network services, analyze the business requirements, provide technical solutions, and provide assistance in developing Risk/Security Assessments and Statewide Disaster/COOP Plans.
  • Network Performance Analysis: Provide end-to-end analysis of network performance, diagnose and isolate LAN/WAN Network issues, and resolve interoperability and performance issues.
  • Network Application Support: Provide technical resources and equipment to diagnose problems with communications and network response-time problems, provide assistance with applications that use electronic mail services, and assist with applications focused on state-wide workflow requirements.
  • Onsite Support: Provide technicians and consultants to support systems installations and applications testing including remote/telephone support and systems hosting services.