- Cost savings.
- Increased productivy.
- Increased ability to share information/documents.
- Space savings.
- Greater information security.
We bring extensive experience supporting Federal agencies’ with document management, including years of successfully supporting the Federal Aviation Administration (FAA) and General Services Administration (GSA).
Comtech holds externally accredited certifications including ISO 9001:2008 Quality Management System (QMS), ISO/IEC 27001:2013, ISO/IEC 20000-1:2011, and CMMI-DEV Level 3. Our personnel IT Infrastructure Library (ITIL) and Project Management Professional (PMP) Certified.
We maintain and leverage relationships with EMC (Documentum), Alfresco, Google, SharePoint, Amazon Web Services, and Cloudera to provide the best technology options to meet your requirements and support your mission.
Our document management solutions take the standard technology offered by other vendors a step further by including custom search solutions and custom application and cloud capabilities. We are able to customize services to meet your needs.
Enterprise Document Management Approach:
Organize business and functional requirements into domains of functionality.
Protect the infrastructure environment from failure.
Establish vision for future content management goals and develop an implementation plan to reach this state.
Analyze existing workflow(s) and develop new workflows that are well defined and successfully implemented.
Operations & Maintenance
Provide ongoing maintenance and enhancement of content management system and workflows.
Establish comprehensive security policies and proactively monitor information systems/content to identify and respond to suspicious activity and prevent unauthorized access to information.
Taxonomy & Object Models
Assist with defining, applying, and managing descriptive information about content objects.
Implement e-signature/digital signature capability.
Work with stakeholders to document policies and procedures for documents/records/content management.
Records & Retention
Institute archiving at all stages of content management lifecycle including: creation, acquisition, cataloging/identification, storage, preservation, and access.
Provide accessibility to enterprise information/data via mobile devices anywhere, any place, any time.
Training & Support
Ensure users are comfortable using the system and have access to user support and helpdesk services.