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| Solutions>Connectivity>Telework>Managing Telecommuting |
MANAGING TELECOMMUTING
Why haven't more agencies implemented telecommuting?
Policy: Telecommuting requires management to examine how policies affect employees. Telecommuting just doesn’t work for some people. Employees cannot assemble products at home. For the Government, however, telecommuting does work because the majority of occupations are information workers. It is the perfect arrangement for roles like programming, call centers, editing and clerical work.
Qualification: The question for management is who gets to telecommute and who doesn't. What are the selection mechanisms? Telecommuters have to be independently motivated. Not everyone is can telecommute. Also, employees not chosen to telecommute may feel put-off, undermining an agency’s telecommuting program.
Technical: Management must provide high-speed or broadband connections such as cable modems, or DSL. Also important is technical help to resolve work stopping problems.
Evaluation: Management must also develop new evaluation methods when the employee is not “right in front of them.” Evaluation in fact becomes more objective by focusing on results and quantifiable output to measure performance.
How can Comtech help?
Comtech has an end-to-end solution for Telecommuting programs. With our management and employee training programs tailored for the government, evaluation and qualification becomes easy. Comtech’s array of nationwide high-speed access and nationwide support solutions allows telecommuters to connect directly to their agency’s systems. Finally, our help-desk is ready to handle and simple or complex question from the work-at-home staff.
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