Infrastructure Services

Comtech has been a successful provider of Enterprise Infrastructure Services to the Federal Government since 1998. Comtech is an award winning, customer-oriented, full-service IT solutions provider with relevant contract experience. Comtech is a fast growing company with extensive experience in infrastructure design, development, implementation and management across numerous disciplines. We understand how critical the IT Infrastructure is in running your agency and have the required expertise to manage it better, faster and cheaper. Our commitment to Process – Strategy –Results means that we’ll work with you to ensure that the soundest way run your IT infrastructure is considered, in the most efficient and process-driven way.

Our approach to delivering quality IT services is underpinned by mature management processes and a tightly integrated support infrastructure. This approach yields efficiencies in service delivery and economies of scale for our customers. Comtech has earned its reputation for excellence in service delivery through a commitment to quality. Comtech is ISO 9000:2008 certified and CMMI-DEV Level 3. We manage our work under our CMMI Level 3 processes. Comtech is actively applying the principles and practices of these standards to both our internal business practices and our contracts.

Our infrastructure management services may include the following:

  • Network Design and Engineering – Comtech engineers design and develop IT infrastructure architecture and support all aspects of its deployment. Our engineers evaluate equipment and software, and integrate new components to maintain the integrity and security required by company or agency policy and Federal mandates.
  • Messaging and Collaboration – Comtech supports enterprise E-Mail Messaging Systems including the client and web mail, anti-virus, anti-spam, and related messaging security applications, collaborative and groupware applications that support shared workspace environments and web conferencing. Our engineers monitor and proactively maintain various components including E-mail Servers, Gateways, and Firewalls that constitute the email network.
  • Directory Services – Comtech provides support for identity management, provisioning management (workflow and access privileges of user credentials), and design and development of authentication and directory services solutions.
  • Network Operations – Comtech manages enterprise wide voice and data communications infrastructure though a Network Operations Center (NOC). The support includes the wide area network (WAN), local area network (LAN), remote access (RAS), including the internetworking and security services, as well as voice and video services. We also provide Blackberry and Thin Client support.
  • Remote Access – Comtech provides design and operations services to configure remote access through VPNs, Citrix, and various Terminal Services. Comtech also develops, deploys and supports Tele-Work solutions to meet our customers’ needs for remote Personal Computers, Laptops, and Personal Digital Assistants.

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Infrastructure Services

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